Security Response

Keeping our customer’s data safe is a high priority. Your input and feedback on our security are always appreciated.

How to contact us about security concerns

Send urgent or sensitive reports directly to [email protected] and we’ll get back to you as soon as we can, usually within 24 hours.

Disclosure and Tracking

We work with security researchers to keep up with the state-of-the-art in web security. Have you discovered a web security flaw that might impact our products? Please let us know.

If you submit a report, here’s what will happen:

  • We’ll acknowledge your report & tell you the best way to track the status of your issue.
  • We’ll investigate the issue and determine how it impacts our products. We won’t disclose issues until our investigation is finished, but we’ll work with you to ensure we fully understand the issue.
  • Once the issue is resolved, we’ll post a security update along with thanks and credit for the discovery.

Our products are built on modern, capable & security conscious platforms. The issue you report might affect the underlying framework or some other part of our technology stack. We ask for your patience while we make changes. Either way, you’ll always have a Brave contact for your issue.

Thank you

We respect the time and talent that drives new discoveries in web security technology and appreciate your willingness to reach out to us.

Call us today & talk to a member of the brave crew to find out how we can help you.

Get in touch

We love Australia and in the spirit of reconciliation, Brave Energy Systems acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

© 2020 Brave Energy Systems